Rules for buying and selling

1.2. Regulations), provided that the Buyer's consent is obtained (the Buyer must
familiarize themselves with the Regulations before making a purchase),

1.4 Our Store reserves the right to change, supplement or extend the Regulations at any time, subject to the provisions of law, and the new Regulations shall enter into force only for new Buyers, and the Regulations on the basis of which they made the purchase shall apply to existing Buyers.

1.5 The Online Store is sold in Lithuania and abroad.

1.6 The User has the right to purchase in our Online Store:

1.6.1. natural persons with legal capacity, i.e. persons who have reached the age of majority and whose legal capacity is not limited by a court decision;

1.7.2. minors aged fourteen to eighteen, only with the consent of a parent or guardian;

1.8.3. legal entities;

1.9.4. authorized representatives of the above-mentioned persons.


2. Personal data protection and privacy terms

2.1 When ordering goods, the Buyer must provide his/her personal data, name, surname, delivery address, billing address, e-mail address, phone number. He/she confirms that these data will be used only for the purpose of ordering goods in the Supplier's online store. The Seller undertakes not to transfer these data to third parties, except for our store's partners for the purpose of delivery or other services related to the proper execution of the Buyer's order. In all other cases, the Buyer's personal data may be transferred to third parties only in accordance with the procedure established by the legislation of the Republic of Lithuania.

4. Buyer's rights

4.1 The Buyer has the right to purchase goods in the Online Store in accordance with these Rules and the Online Store in accordance with the procedure specified in the Rules.

4.2 The Buyer has the right to withdraw from the purchase and sale agreement concluded with the Online Store and to withdraw from the Purchase Agreement.

4.3 In accordance with Art. 6.228 10(1) of the Civil Code, the Buyer may withdraw from the purchase contract within 14 months from the expiry of the contract period without incurring any costs other than those provided for in Art. 6.228 11 of this Code.

4.3.1 In such a case, in accordance with Article 6.228 10(6) of the Civil Code, the Buyer must notify the Seller of the termination of the Sales Agreement either

by an express statement of withdrawal from the Sales Agreement or by submitting a duly completed contract form (approved by the Government of the Republic of Lithuania), and the Seller must immediately confirm to the Buyer the receipt of the withdrawal from the Sales Agreement.

4.3.2 In accordance with Article 6.228 11(2) of the Civil Code, the Seller shall, without undue delay and no later than 14 days from the day on which it received the consumer's notification of withdrawal from the contract, return to the Buyer the amount paid in full, including the costs of delivery of the goods incurred by the Buyer.

4.3.3 In accordance with Article 6.228 11(6) of the Civil Code, the Buyer shall bear the direct costs of returning the goods themselves, unless the contract stipulates that these costs shall be borne by the Seller or the Seller failed to properly inform the Consumer that these costs shall be borne by the Consumer.

4.4 Rule 4.2 may be exercised by the buyer in accordance with the Civil Code 6.228, Article 11(8), which states that the buyer is liable only for the value of the goods, the buyer is liable for any decrease in the value of the goods caused by actions that are not necessary due to the nature, characteristics and workmanship of the goods. The buyer is not liable for any decrease in the value of the goods if
the seller has not informed the buyer of the right to withdraw from the contract in accordance with Article 6.228(7)(1) of this Code.

4.4.1. According to Decree No. 10e-2375, if the buyer exercises the right to withdraw from the contract after the goods have been used longer than necessary to establish the nature, characteristics and functioning of the goods. In this case, the buyer does not lose the right to withdraw from the contract, but must be liable for the reduction in the value of the goods.

4.4.1.2 The Buyer is therefore liable "for any diminished value of the goods resulting from handling the goods other than what is necessary to establish their nature, characteristics and functioning."

4.4.1.3 According to recital 47, the buyer should handle and examine the goods in the same way as he would in a shop to determine the nature of the goods, their characteristics and performance. Therefore, the consumer should only try on the goods and not wear them. Therefore, the consumer should handle the goods carefully and examine them carefully during the withdrawal period.

4.5 The buyer is entitled to a 30-day money-back guarantee.

4.6 The buyer is entitled to warranty services.


4.7 The buyer is entitled to contact customer service by e-mail. Our shop also uses all the necessary information on the website, where you can find detailed information about the execution of the order and the ordered goods, and the Buyer can also see the most frequently asked questions, and if he does not find the answer, he can contact us by filling out the contact form or sending an e-mail to the e-mail address provided in the shop.

4.8 The buyer is entitled to a refund or a discount on another product if the goods The buyer is entitled to a refund or a discount on another product if the delivery of the goods is delayed, in which case he must first contact the store's customer service by e-mail.

4.9 The Buyer has the right to request a discount code or discount.

5. Buyer's Obligations


5.1 To purchase the Goods, the Buyer must pay for the Goods using the most convenient payment method for him.

5.2 The Buyer undertakes not to violate the following conditions, other conditions expressly specified in the Online Store and the legislation of the Republic of Lithuania when using the Online Store.

5.3 If the Buyer does not receive the Goods within 26 calendar days, the Buyer undertakes to timely notify the Online Store of the non-delivery of the parcel.

5.3.1 The Seller undertakes to explain the reason for the delay and inform us when the parcel is with the Buyer.

5.3.2 If the Buyer is not ready to wait, he has the right to unilaterally terminate the contract in accordance with Article 5(4) of the Civil Code 6.359

6. Rights of our shop

6.1 Due to technical problems with the website, the website may be temporarily unavailable, but the seller is obliged to restore the website as soon as possible so that the Buyer can find the contact details.

6.4 Cancellation of the order for goods

6.4.1 If the Buyer decides to withdraw from the distance contract because he has changed his mind, without giving a reason.

6.4.1.1 The Buyer is guided by Article 6.22810 paragraph 1 of the Civil Code, which establishes the consumer's right to withdraw from the distance contract within 14 days from the date of conclusion of the contract. 

6.4.1.2 The Seller must comply with Article 6.22811 paragraph 2 of the Civil Code, immediately, but no later than within 14 days from the date of receipt of the Buyer's statement of withdrawal from the contract, the Buyer will refund the amount paid in full, including the delivery costs incurred by the Buyer.

6.4.2 The Seller may cancel the order placed by the Buyer, informing the Buyer that the goods offered to order are not available.

6.4.2.1 The Seller undertakes to immediately return to the Buyer in full the amounts paid by him. The Buyer is obliged to return to him all amounts paid.

7. Obligations of our store

7.1 Our store undertakes to enable the Buyer to use the online store and use the services of the online store in accordance with these General Terms and on the Internet under the conditions specified in the online store.

7.2 Our store undertakes to respect the Buyer's right to his personal data provided during registration in the online store and to maintain the confidentiality of the data provided in the registration form of the online store, with the exception of the laws of the Republic of Lithuania and the provisions of the personal law of the Republic of Lithuania and the provisions of the law of the Republic of Lithuania on the protection of personal data and privacy principles.

7.3 Our store undertakes to deliver the goods ordered by the Buyer to the Buyer to the address indicated by the Customer as soon as possible, but no later than within 26 calendar days.

7.3.1 If the Buyer does not receive the goods within 26 calendar days, the Seller undertakes to explain the reason for the delay and inform when the shipment will be with the Buyer. If the Buyer is not prepared to wait, he/she has the right to withdraw from the contract in accordance with the Civil Code 6.3594. The total amount paid will then be returned to the Buyer without undue delay.

7.4 The Seller may cancel the order fulfilled by the Buyer by informing the Buyer that the Goods offered on order are not available. In such a case, the Seller undertakes to immediately return to the Buyer all amounts paid by him/her.

7.5 Our store is committed to providing the Buyer with the most accurate and correct
information about the Goods according to the description provided by Suppliers.

7.6 Our store is committed to respond to the Buyer's email or Facebook message within 48 hours.

7.7 After our store receives the payment, the Buyer will be informed of the order by email.

7.8 Our store must send the tracking number of the package by email when the goods are shipped.

7.8.1 Our store must send all shipments only by registered mail with a tracking number.

7.8.2 Our shop must inform the buyer if there is a change in the execution of the order or additional problems arise, but not due to lack of information, e.g. if a third party makes a mistake when sending the order and does not notice it, it is recommended to contact our customer service and undertakes to correct the error at any time due to incorrect execution of the order, such factors as packaging errors or technical problems.

8. Prices, payment methods and conditions

8.1 The prices of goods in the online shop and in the order form are given in euros.

8.2 The buyer must pay for the goods in one of the following ways:

8.2.1. Payment by bank transfer is an advance payment when the buyer, after printing the order, online or by visiting the nearest bank branch, transfers the money to the bank account.

8.2.3 The delivery period begins with the Buyer's payment via online store payment.

9. Delivery of goods

9.1 The Buyer, who has selected the delivery service when placing an order, undertakes to indicate the exact place of delivery.

9.2 The Buyer undertakes to collect the goods from the Lithuanian Post.

9.3 The goods are delivered by Lietuvos Pasts on behalf of the Seller or its authorized representative, courier company.

9.4 Delivery of goods outside the territory of the Republic of Lithuania is carried out by the Lithuanian Post or in another way that is the fastest and cheapest possible.

9.5 The Seller undertakes to deliver the goods within 26 calendar days. In the event of a delay in delivery, the Buyer must contact the Seller to obtain detailed information about the shipment and the estimated time of its arrival. If the Buyer is not satisfied with the time of arrival of the goods, he has the right, in accordance with Article 6.359(4) of the Civil Code, to unilaterally withdraw from the contract, and the Seller is obliged to return the amount paid in full within the shortest possible time.

9.6 Each order is fulfilled within the shortest possible time. Each Buyer is informed about the sending of the order by e-mail. The shipment will be made within the shortest possible time, but no later than within 26 calendar days.

9.7 Our shop is in all cases exempt from liability for failure to meet the delivery deadlines, if the goods are not delivered to the buyer or are not delivered on time due to the buyer's fault or due to circumstances for which the buyer is not responsible, e.g. failure to accept the shipment. In such a case, please contact us by e-mail. Please contact us by email.

10. Quality guarantee and product expiration date

10.1 The characteristics of each sold product are given in the description of each product attached to each product.

10.2 The Seller undertakes that the information about the products provided in the store is correct and corresponds to the real parameters: models, shapes, colors and others. However, minimal deviations are possible due to the characteristics of the display.

10.3 Our store offers warranty service.

10.4 The document confirming the warranty service is available online, at the address
that the Buyer ordered and paid in the online store.

10.5 The warranty service is invalid:

10.5.1. Devices that have been exposed to moisture, dust or weightlessness and are visible inside the device or have special markings.

10.5.2. Devices that have been dismantled or unscrewed by the Customer or a third party who is not our partner or representative of our store. partner or representative of our store.

10.6 The quality, quantity and other criteria of the sold items are guaranteed in accordance with Article 6.327(1) of the Civil Code, therefore the Seller must in all cases guarantee the quality and warranty of the items in accordance with the law.

10.6.1 In accordance with Article 6.338 of the Civil Code, the warranty is valid for 2 years from the date of purchase of the goods. In accordance with Article 6.364(1) of the Civil Code, in order to exercise the rights provided for in this article, the consumer must notify the seller of the non-conformity of the goods with the quality requirements no later than two months from the moment of detection of the non-conformity. The burden of proof that the consumer has not complied with this deadline lies with the seller.

10.15 Disposable or hygiene and cosmetic products with damaged packaging that shows traces of use.

11. Return and exchange

11.1 The return of goods is carried out in accordance with the Regulation of the Government of the Republic of Lithuania 697 (Decision of the Government of the Republic of Lithuania of July 22, 2014 No. 738, hereinafter referred to as the "Retail Rules") and the provisions of the Civil Code.

11.2. ... When returning goods to the buyer, the following conditions must be met:

11.2.1. the returned goods must be in their original, neat and clean packaging;

11.2.2. the goods must be undamaged by the buyer;

11.2.3. the returned goods must be in the same condition in which they were received by the buyer;

11.3 Our store has the right not to accept the buyer's returns if the buyer does not comply with the return procedure described in this article.

11.4 The seller is legally obliged to ensure that the goods are in compliance with the terms of the contract.

11.4.1 In accordance with the conditions specified in Art. 6.3641 of the Civil Code, the buyer has the right to demand the return of the goods in their ... returned in their original, neat and clean packaging;

11.2.3. the goods must be returned in their original, neat and clean packaging;

11.2.4. in the event of the buyer withdrawing from the contract due to the defectiveness of the goods, in accordance with Art. 6.3643(4) of the Civil Code: the buyer must return the goods to the seller (at the seller's expense). at the seller's expense), the seller upon receipt of the returned goods or goods delivered by the consumer, proof that the goods have been sent, the consumer upon receipt of the returned goods is obliged to deliver the goods to the consumer within no more than 14 calendar days, return the price paid for the goods to the buyer, including the costs of delivering the goods incurred by the buyer.

11.5 In case of doubts about the proof of purchase, our store has the right to request from the buyer a copy of the proof of payment of the order.12.Liability12. The EGS platform may resolve disputes out of court, including out-of-court disputes resolved by the State Office for Consumer Protection. Link to EGS here: https://ec.europa.eu/consumers/odr/main/index.cfm?event=main.home.choos eLanguage.

12.6 In the event of damage, the party at fault shall compensate the other party for the direct damage.

13.1 Our store may, at its sole discretion, conduct various promotions in the Online Store.

13.2 Our store has the right to unilaterally, without prior notice, change promotions, change the terms of promotions, as well as terminate them. Any changes or cancellation of the terms of promotions are effective only in advance, i.e. from the moment of their implementation.

14. Exchange of information

14.1 Our store sends all notifications regarding the customer registration form to the e-mail address specified in the buyer's registration form.

14.2 The buyer sends all notifications and questions to the Online Store using the means of communication specified in the "Contact" section.

Final provisions

15.1 These Rules have been drawn up in accordance with the legislation of the Republic of Lithuania.

15.2. The law of the Republic of Lithuania shall apply.

15.3 All disputes arising from the application of these Rules shall be resolved by negotiation. In the event of failure to reach an agreement, disputes shall be resolved in accordance with the law of the Republic of Lithuania.

16.Refund Policy, effective from 2020-06-20In the event of a conflict between our store rules and the Civil Code, the provisions below shall prevail over the Civil Code.

Payments can be made through Swedbank, Seb, Luminor, Citadele and Šiaulių. Bank, Citibel and Swedbank. Payments can be made in Euro. Payments are processed through the Paysera.lt.Platform payment platform